Posts Tagged ‘live transfer’

LeadQual is growing!

Our Lead Qualification and Live Transfer division is growing and we have added capacity in both our West Coast and East Coast Internet Lead Response Centers.  Our Search Marketing division has also been growing as we expand our paid search, SEO, affiliate marketing and other services.

Here is a photo of some new cubes going in this morning in our Stratford CT location.

Leadqual call center expanding in Stratford CT

LeadQual has been nominated as a Connecticut Post Top Workplace in CT. We’re really proud of this, as we truly value our awesome employees! It’s because of them that we are succeeding.

Each of our Internet Response Experts who qualifies internet leads and transfers them to our clients focuses every day on providing value to our clients. They know that speed to lead is critical to our clients’ success. Anyway – I hope we end up winning this, as it would be a great testament to our awesome team who goes the extra mile for our customers.

Go LeadQual!

http://hearstct.topworkplaces.com/about

The “Speed to Lead” concept has certainly been getting more attention lately, not only within traditional lead generation circles, but also by more traditional marketing mediums.  Here is an article published by The Wall Street Journal (online version) that speaks about how responding quickly to Internet based inquiries and leads has a dramatic impact on conversion to a closed transaction.

See the speed to lead article here.

This is what LeadQual’s lead qualification and live transfer service is all about!

LeadQual has released a white paper showing how rapid response to internet leads increases conversion.  You can view the white paper here.

LeadQual’s lead response and live lead transfer service was created on this principle, and we proud to have the data to show how our customers benefit.

Key findings of white paper include:

• Prospective buyers fill out 3-5 lead forms
• The first to contact a lead increases conversion 238%
• More than 65% of all conversions occur on first call
• Calling a lead more than 5 minutes after a lead is submitted has a 46% lower qualification rate than calling in less than 5 minutes.
• Speed of response is the best predictor of a closed transaction
• Enormous opportunity exists for after-hour and weekend calling when most companies are not staffed for a rapid response

It is important to note how calling within 5 minutes after a lead is submitted dramatically increases conversion.  This is where a call center that specializes in lead response can drive success.

For more information on this study and our live lead transfer service, please contact us here.