LeadQual Blog

Imagine opening your Sunday paper and seeing ads from a large supermarket chain that didn’t list actual products for sale; instead, they simply listed the categories of products available - offers like “Buy discount cola” and “Snacks on sale.” The ads wouldn’t be useful since you wouldn’t know what products are actually being offered. For many categories of advertisers, this is the problem they have faced on Google for some time.

That is why, in an effort to improve ad quality and user experience, we are adjusting our trademark policy in the U.S. to allow some ads to use trademarks in the ad text. This change will bring Google’s policy on trademark use in ad text more in line with the industry standard.

Google announced today that they are making updates to the their trademark policy. In the past advertisers were allowed to bid on trademark terms but were not allowed to use trademark terms in their Google Adwords adcopy. However Google has opened up their trademark policy for a few exceptions.
Read on to See Google Trademark Policy Exceptions

LeadQual has released a white paper showing how rapid response to internet leads increases conversion.  You can view the white paper here.

LeadQual’s lead response and live lead transfer service was created on this principle, and we proud to have the data to show how our customers benefit.

Key findings of white paper include:

• Prospective buyers fill out 3-5 lead forms
• The first to contact a lead increases conversion 238%
• More than 65% of all conversions occur on first call
• Calling a lead more than 5 minutes after a lead is submitted has a 46% lower qualification rate than calling in less than 5 minutes.
• Speed of response is the best predictor of a closed transaction
• Enormous opportunity exists for after-hour and weekend calling when most companies are not staffed for a rapid response

It is important to note how calling within 5 minutes after a lead is submitted dramatically increases conversion.  This is where a call center that specializes in lead response can drive success.

For more information on this study and our live lead transfer service, please contact us here.

MSN Conversion Inflated

Most marketers and agencies probably never noticed, but MSN’s tracking has always been unreliable. Here at LeadQual, we knew about this problem because we do what we can to trace every click down to the conversion or sale. We try to de-dup our tracking efforts and match the numbers just to be sure what we report is accurate.

Microsoft’s adCenter conversion has always been inflated, the script often firing multiple times each time a person would refresh the page, reopen the conversion page (bookmarking the receipt page) or back into the page. This causes major pains when trying to analyze the performance.

LeadQual Implements MSN Conversion Hack

Here at LeadQual we spent time and resources to implement a code hack into our conversion codes in order to more accurately record conversion data. It de-duped the data for such refreshes or accidental reopening of the page. It made us proud to know that we had a solution for this tracking issue that most people were not even aware of.

The New Conversion Tracking Options

Well that felt good while it lasted. Good news for everyone, MSN has finally caught up. They announced new tracking options that would allow the user to track utilizing different methods.
Read More about MSN adCenter’s New Conversion Tracking Options

With the recent introduction of the canonical link tag, search engines are starting to give us a pretty comprehensive set of tools to manage how a website is crawled and indexed.  These tools have been developing over time, and are a bit ad-hoc and overlap in confusing ways, but we now have some tools that solve some traditionally thorny SEO problems.

I thought it would be good to sit back and take inventory of these tools, and how we can use them.

First of all, here are some of the issues we’re trying to solve:

1. Keeping search engines from indexing pages we don’t want them to index.
2. Keeping search engines from crawling pages we don’t want them to crawl.
3. Keeping search engines from giving page rank to certain pages (whether on our site or on another site).
4. For pages that have variations in the URL due to parameters, capitalization issues, different pathways, etc, getting search engines to index just one version of that URL, and focus all page rank other URL formats get onto that one URL.
5. Removing pages from the index we’d like to get out.

To manage these issues, we now have some good tools:

Read the rest of this entry »

Google just announced a new feature that allows you to specify the canonical URL for a page.  Yahoo also supports this tag, and MSN intends to as well.

Many websites can show the same content under different URLs.  Often this is just how many ecommerce and content management systems work — they generate URLs with various tags, parameters, path names, etc as a way to allow the back end technology to keep track of the page being displayed, as well as the context in which the page was generated (e.g., the catalog category for an ecommerce site, where the product being displayed may be shown in several categories).

For example, the following all might be the same page:

• www.mysite.com/icecream/vanilla.html
• www.mysite.com/desserts/vanilla-icecream.html
• www.mysite.com/products.php?type=vanilla&category=icecream
• www.mysite.com/products.php?type=vanilla&category=desserts

You can also get variations based on inconsistent capitalization:

• www.mysite.com/IceCream/Vanilla.html
• www.mysite.com/icecream/vanilla.html

The problem with showing the same content under different URLs is that it can damage your SEO rankings.  Read the rest of this entry »