Rapid Response to Leads Drives Internet Conversion
LeadQual’s lead response and live lead transfer service was created on this principle, and we proud to have the data to show how our customers benefit.
Key findings of white paper include:
- Prospective buyers fill out 3-5 lead forms
- The first to contact a lead increases conversion 238%
- More than 65% of all conversions occur on first call
- Calling a lead more than 5 minutes after a lead is submitted has a 46% lower qualification rate than calling in less than 5 minutes.
- Speed of response is the best predictor of a closed transaction
- Enormous opportunity exists for after-hour and weekend calling when most companies are not staffed for a rapid response
It is important to note how calling within 5 minutes after a lead is submitted dramatically increases conversion. This is where a call center that specializes in lead response can drive success.
For more information on this study and our live lead transfer service, please contact us here.